Delivery Policy

Welcome to Pro Calories Life Pvt Ltd, your go-to destination for premium diet food services! We understand the importance of timely deliveries and ensuring that you receive your nutritious meals promptly. Here’s a detailed breakdown of our delivery policy to ensure a seamless experience:

1. Alakarte Orders:

• Orders will be processed and delivered within 2 hours upon order approval.
• Delivery timing is subject to the availability of slots in your area.
• We aim to deliver your order fresh and on time, adhering to the highest standards of quality and hygiene.

2. Subscription Orders:

• Breakfast: Scheduled between 7:00 am and 8:00 am.
• Lunch: Scheduled between 11:30 am and 1:00 pm.
• Dinner: Scheduled between 6:00 pm and 8:00 pm.
• Delivery timings are designed to ensure that you receive your meals at the optimal times for consumption, supporting your dietary goals effectively.

3. Delivery Route Chart:

• Our delivery routes are meticulously planned to optimize efficiency and ensure timely deliveries.
• We utilize advanced technology to map out the most efficient routes, taking into account factors such as traffic conditions and distance.
• Rest assured, our delivery team is committed to reaching your doorstep promptly, minimizing any delays.

4. Necessary Conditions:

• We prioritize the safety and satisfaction of our customers above all else.
• All delivery personnel undergo rigorous training to handle orders with care and professionalism.
• Our packaging is designed to preserve the freshness and quality of your meals during transit.
• In the rare event of unforeseen circumstances such as extreme weather conditions or unavoidable delays, we will communicate promptly and work to resolve the issue to the best of our ability.

5. Customer Satisfaction:

• Your satisfaction is our top priority, and we welcome feedback to continually improve our services.
• If you have any special instructions or preferences regarding your delivery, please feel free to communicate them to our customer support team, and we will do our utmost to accommodate your requests.

Estimated Shipping Duration:

• Minimum Duration: Typically, our orders are processed and shipped within 2 Hours from the date of purchase.

• Maximum Duration: Depending on your location and shipping method selected, delivery can take up to 5 Hours after the order has been shipped.

Please note that these are estimated durations, and actual delivery times may vary due to unforeseen circumstances such as weather conditions, customs delays, or high order volumes.

For more precise shipping estimates, you can calculate shipping times during checkout or contact our customer support team for assistance.

At Pro Calories Life Pvt Ltd, we are committed to providing you with a hassle-free and delightful experience from order placement to delivery. Trust us to fuel your journey towards a healthier lifestyle, one delicious meal at a time!

Note: Delivery policy subject to change based on operational requirements and customer feedback. For the most up-to-date information, please refer to our website or contact our customer support team.